Pharmacie Kennedy Mulhouse

An unverified Doctolib e-mail: complete the step before booking

Your address is correct, but Doctolib asks you to verify it? Find the verification action and code resend option in your account.

Editorial illustration of a health discussion; it does not depict the pharmacy’s actual premises.
Editorial illustration — Kennedy Pharmacy Mulhouse

General information, not an individual diagnosis. Ask a healthcare professional if you are unsure about your situation.

Doctolib says a verified e-mail address is required to book online and view documents sent by clinicians. You may still need to complete this step even if you have already created your account.

If your address is already correct, find it under the connection section, then E-mail. The app uses the Account area; on a computer, help describes opening My account from your name.

In the window for that address, choose the action to verify your e-mail. Changing the e-mail concerns an incorrect address. Here, the process validates the contact channel already entered.

Retrieve the code from your own mailbox and enter it yourself in the Doctolib verification window. Keep it for that process: a pharmacy or helper does not need to receive the code to carry it out.

If the expected message does not arrive, help provides an option to resend a new code and advises checking spam. These actions concern the verification message; they do not guarantee delivery.

At the end, the stated result is verification of your e-mail address. Then resume preparing your booking. This result does not mean an appointment has already been confirmed.

Sources

Vaccination

Flu and Covid-19: the 2026–2027 campaign

The national flu and Covid-19 vaccination campaign starts on 13 October 2026. In Doctolib, choose “Vaccination antigrippale (Grippe)” or “Vaccination COVID-19” for the vaccination you want to discuss.

Bring your carte Vitale and, for flu, your coverage voucher if you have one. The professional checks the recommendations and coverage conditions that apply to you.

The pharmacy checks whether vaccination and coverage apply based on the vaccine, your age and your circumstances.

Book a vaccination

Assurance Maladie — Campagne grippe 2026–2027 (9 octobre 2026) · Assurance Maladie — Campagne Covid-19 (30 septembre 2026) · Assurance Maladie — Vaccination par le pharmacien · Assurance Maladie — Prise en charge des vaccins · Ministère de la Santé — Calendrier vaccinal

Your health review

Review your health

Mon bilan prévention is an appointment to discuss your habits and choose your health priorities. Review the four age groups and practical information.

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