General information, not an individual diagnosis. Ask a healthcare professional if you are unsure about your situation.
Doctolib’s waiting list brings an already scheduled appointment forward. The option is offered only when that appointment is at least three days away; it cannot provide a first appointment when no availability is offered.
For an existing appointment, open its details among your upcoming appointments. If the option to book earlier appears, enable it and continue. An appointment originally made directly with the establishment cannot have this alert enabled online.
Availability may be announced by e-mail and a push notification or SMS, depending on your situation. The first eight people on the list receive the alert, so several people can view the same offer.
Before choosing to book the offered slot, check that the new date suits you. Booking it automatically cancels the original appointment and removes you from the waiting list.
If the offered date does not suit you, the help page provides an option to keep the original appointment. If someone has already booked the slot, you remain on the list for possible further offers until the original date.
Doctolib says offers stop after more than fifteen unaccepted proposals. Joining guarantees neither an alert nor an earlier date; keep the original appointment as your reference until a replacement is confirmed.
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