Pharmacie Kennedy Mulhouse

Respiratory illness: prepare a video consultation offered by your doctor

Suitability, connection, privacy and follow-up: prepare the discussion without assuming remote care is always enough.

Editorial illustration of a health discussion; it does not depict the pharmacy’s actual premises.
Editorial illustration — Kennedy Pharmacy Mulhouse

General information, not an individual diagnosis. Ask a healthcare professional if you are unsure about your situation.

A video consultation is a medical consultation at a distance. During a respiratory illness, the doctor decides whether it suits your situation. Your consent is needed; a video appointment does not guarantee that everything can be assessed remotely.

Follow the professional’s connection instructions for the secure website or application. Prepare a device with a camera and an Internet connection, then check the picture and sound when the discussion starts.

Choose a quiet place where you can speak confidentially. If you would like someone to accompany you, arrange this with the professional. Prepare your questions and keep useful documents within reach.

Ask which number to use if the connection fails. Describe your symptoms and current medicines to the doctor; clarify how follow-up will be organised if an examination in the doctor’s presence is necessary.

Breathlessness with minimal exertion or while speaking calls for an emergency call to 15 in France. Do not wait for the video appointment to begin before requesting this urgent help.

Afterwards, clarify the agreed follow-up. Mon bilan prévention information concerns ages 18-25, 45-50, 60-65 and 70-75; this preventive discussion does not replace the medical consultation for your symptoms.

Sources

Your health review

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Mon bilan prévention is an appointment to discuss your habits and choose your health priorities. Review the four age groups and practical information.

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Outside these age groups? Tell family and friends

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