Pharmacie Kennedy Mulhouse

Illness affecting daily life: how to contact Assurance Maladie social support?

Is illness affecting daily life or your return to work? Prepare a first contact with Assurance Maladie social support.

Editorial illustration of a health discussion; it does not depict the pharmacy’s actual premises.
Editorial illustration — Kennedy Pharmacy Mulhouse

General information, not an individual diagnosis. Ask a healthcare professional if you are unsure about your situation.

Illness can affect personal, family or working life. Assurance Maladie social support covers, among other situations, difficulties in daily life and returning to work.

Before making contact, note what has become difficult as your health has changed. Distinguish obstacles in everyday life from questions about your work.

Call 36 46 and say “service social”; the service is free, with the cost of the call. You can also ask the ameli chatbot “contacter le service social” or visit your insurance fund’s reception.

An adviser directs you to the appropriate contact. Depending on your circumstances, an interview with a social worker bound by professional confidentiality may be offered.

The first interview assesses your social situation and identifies suitable support. This may include appointments or referrals to partners; it does not guarantee financial assistance.

Support is voluntary and can end whenever you wish. If the main issue is access to care or health entitlements, also ask whether accompagnement santé is the appropriate route.

Sources

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