General information, not an individual diagnosis. Ask a healthcare professional if you are unsure about your situation.
Discrimination can obstruct access to care or prevention, including because of origin, disability or health coverage. It is prohibited.
A referral justified by safety or an inability to provide the care medically is not automatically discriminatory. Ask for the reason and the proposed next step.
Record the date, the professional involved and the specific words or actions. Keep useful correspondence to explain the facts without deciding their legal classification yourself.
For a professional belonging to an official order, including a pharmacist, a complaint can go to the CPAM director or the chair of the relevant local order council.
Your health insurance fund’s mediator can guide you through the process. They propose amicable solutions without authority to impose a decision on the professional.
A report does not guarantee an immediate appointment. If care is urgent, seek medical help without waiting for the procedure’s outcome.
Sources
Your health review
Review your health
Mon bilan prévention is an appointment to discuss your habits and choose your health priorities. Review the four age groups and practical information.