General information, not an individual diagnosis. Ask a healthcare professional if you are unsure about your situation.
Difficulties with rights, appointments, travel or paperwork can lead people to forgo care. Assurance Maladie describes support adapted to these barriers.
Ask your CPAM about accompagnement santé at reception, through ameli account messaging or by telephone. Explain the main obstacle to begin the discussion.
An adviser reviews your rights and needs with you. Prepare a few facts: the blocked process, care being sought and practical difficulty.
The adviser guides administrative steps and orientation, then follows your situation. This support guarantees neither a vaccination slot nor a transport solution.
If other difficulties arise, more detailed social service support may be considered. This follow-up differs from applying for complementary coverage or attending a medical discussion.
Ask about the next step and how to make contact again. Do not delay urgent care while awaiting support paperwork or a prevention appointment.
Sources
Your health review
Review your health
Mon bilan prévention is an appointment to discuss your habits and choose your health priorities. Review the four age groups and practical information.